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TECHNICAL SUPPORT AND CLIENT TOOLS
(Please see the categories below to obtain support and/or use
the various tools available to you as a client)
You can also call us directly at 1.877.490.8324.
For current system outages and status updates, please refer to our Twitter account shown here to the right. During outages, our technicians update this in real time. You may also follow us on Twitter directly by clicking below
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CLIENT SUPPORT AND WEB SITE CHANGES/UPDATES USING OUR
SUPPORT TICKET SYSTEM - For
all non-urgent support related issues such as updates to your web
site, email issues, etc., please visit our support ticket system.
Once there, you can create detailed tickets, receive status updates
by email, and view our online knowledgebase. |
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CLIENT SUPPORT VIA EMAIL - Click here to send us an email which will automatically be entered into our
support ticket system above. You will get email notifications and
updates of your situation from our support team. Please make sure to
enter your name, contact number, web site address, and any specific
information about the issue. |
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CONTENT MANAGEMENT SYSTEM - Click here to access the SmartCMS Content Management System. Once there, enter your web address (www.yoursite.com) and your password.
This is how you can make simple, easy changes to your web site.
We're also here to assist you as well if you get stuck. Feel free to submit a
ticket or call us. |
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