The leaders in affordable web design for small companies since 1998

Questions/Inquiries: 1.888.MYDOTCOM (888.693.6826)

 
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TECHNICAL SUPPORT AND CLIENT TOOLS
(Please see the categories below to obtain support and/or use
the various tools available to you as a client)
You can also call us directly at 1.877.490.8324.

CMS

CLIENT SUPPORT AND WEB SITE CHANGES/UPDATES USING OUR SUPPORT TICKET SYSTEM - For all non-urgent support related issues such as updates to your web site, email issues, etc., please visit our new support ticket system. Once there, you can create detailed tickets, receive status updates by email, and view our online knowledgebase.

 
E-mail

CLIENT SUPPORT VIA EMAIL - Click here to send us an email which will automatically be entered into our support ticket system above. You will get email notifications and updates of your situation from our support team. Please make sure to enter your name, contact number, web site address, and any specific information about the issue.

 
CMS

CONTENT MANAGEMENT SYSTEM - Click here to access the SmartCMS Content Management System. Once there, enter your web address (www.yoursite.com) and your password. This is how you can make simple, easy changes to your web site. We're also here to assist you as well if you get stuck. Feel free to submit a ticket or call us.

 
web-site

WEB SITE TRAFFIC STATISTICS - Click here to access your web site traffic statistics. Once there, use your login ID and password. View detailed visitor information about your web site such as how they found your site (search engines used and keywords), what pages they visited, how long they stayed, etc.

 

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